Luftpolster Ei symbolisiert Risikoschutz

Support Services

Everything included: Professional support service with hosting solutions and much more.

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What makes us unique: The combination of the state-of-the-art software solution CRISAM® with CALPANA’s background in consulting and content services. Perfectly complemented by a professional SUPPORT SERVICE.

Our approach: A professional support service for our customers

In order to make complex and knowledge-intensive services understandable and feasible for our customers, we offer our Professional Services Desk for all their technical challenges that you want to overcome in operation with CRISAM®. In addition, we offer hosting for CRISAM® in SaaS operation, interface programming for connecting third-party systems, implementation of individual reports and dashboards.
With our digital solution CRISAM^®and our consulting and development services, we can close the gap which might be caused by a lack of know-how, resource or capacity bottlenecks in your company.

CALPANA helps you to be and stay on the winning side with know-how, a methodical approach and the CRISAM^®risk management software. How? We are at your side every step of the way when it comes to introducing risk management to your company or adapting existing processes.

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Why CALPANA?

CALPANA accompanies you competently from the first analysis, through the implementation and is also at your side in the long term after the project implementation for re-evaluations, quality assurance and all projects in risk management. The CRISAM^®software is the ideal tool for setting up and presenting integrated risk management in your company in a structured and scientifically sound manner.

That’s what sets us apart:

Our team
Our consultants are experienced professionals in the individual areas of risk management. The high professional and methodical competence distinguishes each individual in the team and you benefit from this. You can trust that you will be professionally supported and cared for.

Implementation
Professional project work has a high priority for us, because our goal is to enable structured and efficient work at all times with clear communication and defined goals. It is important to us that you have an overview of the current project status and upcoming deadlines at all times. The most important premise of our work is solution orientation and a pragmatic approach to react flexibly to unforeseen requirements. As risk management experts, we know better than anyone that something unforeseen can happen. How you respond makes all the difference.

Partnership & Trust
When we look at our customer relationships over the years, we discover many long-standing and friendly relationships with the people who work there. This is exactly what we place a lot of emphasis on. In addition to professionalism, a cooperative approach and communication at eye level are a matter of course for us. Our customers trust us to stand by their side as a “Trusted Advisor” and we are particularly pleased about this.

Our Team

Behind every company, every product, every professionally answered support request, every new feature, every friendly phone call are people. In our case: The best team in the world! That’s probably what every company says about itself, but we really are 😉 We try to live every decision, every day, according to our corporate values.

Open communication, reliability, transparency, clarity and enthusiasm are important to us. Would you like to get to know us?

Meet the team